Everything Your Business Needs on WhatsApp
From first message to loyal customer — every tool built for modern messaging teams.
Features
Everything your business needs
on WhatsApp
From first message to loyal customer — every tool built for modern messaging teams.
AI Chatbot
Handle customer queries 24/7 without lifting a finger. Auto-reply to FAQs, orders, and booking requests — and escalate to a human agent when needed.
Broadcast Campaigns
Send WhatsApp messages to thousands of contacts in one click. Segment into cohorts, use pre-approved templates, and track delivery + reply rates.
Shared Team Inbox
One WhatsApp number, your whole team. Assign conversations to agents, see full chat history, and never miss a customer message again.
Flow Builder
Drag-and-drop automation builder. Create complex message sequences, conditional branches, and webhook triggers — zero code.
Contact Management
Segment contacts with custom tags and attributes. Build dynamic cohorts for targeted broadcast campaigns.
Knowledge Base
Upload documents, PDFs, and Q&A pairs. The AI retrieves the right content to answer questions accurately — grounded in your business information.
Team Routing
Route conversations to the right team or agent based on rules. Set SLAs, track response times, and ensure no customer waits too long.
Industries
Built for your business
See how Boltly works for your industry.