WhatsApp CRM for Retail
Run WhatsApp-exclusive promotions, send new arrival alerts to loyal customers, and handle support queries with AI — all from one platform.
Start Free — No Credit CardChallenges
Sound Familiar?
Promotions get ignored
Email promotional campaigns get ~20% opens. Your customers are on WhatsApp, not their inbox.
Lapsed customers don't return
Without targeted re-engagement, customers who haven't shopped in 90 days are effectively lost.
Support queries pile up
Return requests, product queries, and order status questions come in all day. Staff can't keep up.
Benefits
How Boltly Helps
WhatsApp-exclusive promotions
Send flash sales and exclusive offers directly to customers' WhatsApp. 98% open rate vs ~20% email.
Re-engage lapsed customers
Target customers who haven't purchased in 60-90 days with personalised win-back campaigns.
AI handles support queries
Chatbot answers product questions, return policies, and order status — freeing staff for higher-value work.
- 98%
- Message open rate
- 3x
- Higher engagement vs email
- 80%
- Support queries automated
FAQ
Frequently Asked Questions
- How do retail businesses use WhatsApp marketing?
- Retail businesses use WhatsApp for promotional broadcasts, new arrival alerts, loyalty offers, abandoned cart recovery, and customer support automation. WhatsApp's 98% open rate makes it far more effective than email for time-sensitive promotions.
Get Started Free
Ready to Grow on WhatsApp?
Join thousands of small businesses using Boltly to automate customer conversations, run broadcasts, and close more deals on WhatsApp.
Start Free — No Credit Card