WhatsApp CRM for E-commerce
Send order updates, recover abandoned carts, and handle customer support via WhatsApp — all automated. 98% open rate vs ~20% email.
Start Free — No Credit CardChallenges
Sound Familiar?
Abandoned carts cost you revenue
70% of online carts are abandoned. Email reminders get ignored. WhatsApp recovery sequences get opened.
Order queries flood support
Where is my order? When does it arrive? These repetitive questions eat up support hours.
Post-purchase silence
No review requests, no re-engagement. One-time buyers become forgotten customers.
Benefits
How Boltly Helps
Automated cart recovery
Send WhatsApp reminders to customers who abandoned checkout. AI chatbot can answer questions and close the sale.
Order update automation
Trigger WhatsApp messages for order confirmation, dispatch, and delivery automatically from your store.
AI handles support queries
Chatbot answers 80% of support questions — order status, returns, delivery times — without human involvement.
- 70%
- Cart abandonment rate industry average
- 98%
- WhatsApp message open rate
- 80%
- Support queries automated by AI
FAQ
Frequently Asked Questions
- How do e-commerce businesses use WhatsApp marketing?
- E-commerce businesses use WhatsApp for order confirmations, shipping updates, abandoned cart recovery, post-purchase review requests, and customer support automation. WhatsApp's 98% open rate makes it far more effective than email for transactional and promotional messages.
- Can I integrate WhatsApp with my e-commerce store?
- Yes. Whatzapp integrates with major e-commerce platforms and can receive webhook triggers for order events — automatically sending order confirmation, dispatch, and delivery messages via WhatsApp without manual intervention.
- How does WhatsApp abandoned cart recovery work?
- When a customer abandons their cart, Whatzapp can send a WhatsApp message with a personalised reminder and direct checkout link. The AI chatbot can answer questions that caused the abandonment — like shipping costs or return policy — and help close the sale.
Get Started Free
Ready to Grow on WhatsApp?
Join thousands of small businesses using Boltly to automate customer conversations, run broadcasts, and close more deals on WhatsApp.
Start Free — No Credit Card