WhatsApp CRM for D2C Brands
Run WhatsApp-exclusive campaigns, recover abandoned carts, collect reviews, and automate support — all in one platform, free to start.
Start Free — No Credit CardChallenges
Sound Familiar?
Customer acquisition costs are rising
Paid ads are getting more expensive. Retaining existing customers via owned channels is the only sustainable strategy.
Low repeat purchase rates
First-time buyers don't return. Email win-back sequences have ~20% open rates.
Manual support at scale
As order volume grows, so do support queries. Hiring more staff isn't sustainable.
Benefits
How Boltly Helps
Owned channel with 98% open rate
Build your WhatsApp subscriber list as a zero-cost owned marketing channel.
Automated re-engagement
Trigger win-back campaigns for lapsed customers, abandoned cart reminders, and replenishment nudges automatically.
AI support at scale
AI chatbot handles returns, order status, and product queries — scaling with your order volume.
- 98%
- Message open rate
- 5x
- Higher clicks vs email
- 80%
- Support queries automated
FAQ
Frequently Asked Questions
- How do D2C brands use WhatsApp marketing?
- D2C brands use WhatsApp for post-purchase flows (order confirmation, delivery updates), retention campaigns (replenishment reminders, win-backs), promotional broadcasts, and customer support automation via AI chatbot.
- Is WhatsApp a good channel for D2C customer retention?
- Yes — WhatsApp is one of the highest-performing owned channels for D2C retention. With 98% open rates, messages actually reach customers. Replenishment reminders, loyalty offers, and re-engagement campaigns perform significantly better on WhatsApp than email.
Get Started Free
Ready to Grow on WhatsApp?
Join thousands of small businesses using Boltly to automate customer conversations, run broadcasts, and close more deals on WhatsApp.
Start Free — No Credit Card