AI Chatbot

WhatsApp AI Chatbot for Business

Let AI handle customer queries 24/7 on WhatsApp. Automated replies to FAQs, orders, and bookings — with seamless handoff to your team when needed.

Start Free — No Credit Card

Boltly's AI chatbot uses large language models to understand and respond to customer messages on WhatsApp in natural language. Unlike rule-based bots that follow rigid decision trees, the AI understands intent and context — handling complex queries, asking clarifying questions, and escalating to human agents when the conversation requires it.

How It Works

  1. 1

    Build your knowledge base

    Upload documents (PDF, DOCX, TXT), add curated Q&A pairs, and paste in FAQs. The AI indexes everything and retrieves the right content at query time.

  2. 2

    Deploy on your WhatsApp number

    Activate the chatbot on your WhatsApp Business API number. It handles incoming messages automatically, 24/7.

  3. 3

    Escalate to humans when needed

    When a conversation exceeds the AI's scope, it transfers to a human agent in the shared team inbox — with full context.

Why It Matters

Benefits for Your Business

24/7 availability

The AI chatbot never sleeps. Handle customer queries outside business hours without additional staff.

Document-grounded answers

Upload your product catalogue, pricing guide, or policy documents. The AI retrieves relevant sections and answers questions accurately — no hallucinations from generic training.

Handles 80% of queries automatically

Most customer questions are repetitive. AI resolves them instantly, freeing your team for complex, high-value conversations.

Seamless human handoff

When the AI can't resolve a query, it passes the full conversation to a human agent — no context lost, no frustrated customers.

FAQ

Frequently Asked Questions

What can a WhatsApp AI chatbot do?
Boltly's AI chatbot can answer product questions, provide order status updates, handle booking requests, collect customer information, qualify leads, send relevant information, and escalate complex queries to human agents — all on WhatsApp, 24/7.
How does the AI chatbot learn about my business?
You build a knowledge base by uploading documents (PDFs, Word files, text files) and adding Q&A pairs directly in the dashboard. The AI uses this content to answer customer questions accurately, grounded in your actual business information rather than generic AI knowledge.
How does the AI chatbot handle queries it can't answer?
When the chatbot encounters a query outside its training or confidence threshold, it escalates the conversation to a human agent in the shared team inbox — including the full conversation history so the agent has complete context.
Do I need to code to set up the WhatsApp AI chatbot?
No. Boltly's AI chatbot is set up through a no-code interface — upload your documents, add Q&A pairs, configure escalation rules, and activate. No engineering required.

Get Started Free

Ready to Grow on WhatsApp?

Join thousands of small businesses using Boltly to automate customer conversations, run broadcasts, and close more deals on WhatsApp.

Start Free — No Credit Card